A technician will meet you in the reception area to get a brief history to give us an idea of the current and past problems. The technician will then bring your pet to the treatment area of our hospital to allow the veterinarian on duty to perform a complete examination.
As we are an emergency clinic, it is necessary for us to triage patients and work them in between emergency treatments being performed on other patients.
To allow us to care for all our hospitalized as well as new patients thoroughly, we require that you remain in the reception area until the veterinarian is able to consult with you regarding your pet’s physical exam findings and recommended therapies. A treatment estimate will then be presented for your approval.